FAQ – Mindlab

FAQ

Can Mindlab be of use for me?

Mindlab focuses on developing better mental well-being in the broad sense. Anyone can benefit from mental training. It can be used as a preliminary or complementary to a therapy. But the programs are just as interesting when you simply want to delve into certain topics.

How long does it take to finish a program?

Going through a program in full won’t take up muchof your time. Probably only a few hours. Most of the work, however, will be spent on practicing your new skills.

The more time you spend on the assignments and exercises, the more likely you are to notice changes in yourself. The most important message is: the more you practice, the better you get. But you decide how much time you invest in it.

Which program would fit me best?

Of course you are free to choose to get started with what you want. If you find it difficult to choose, you can complete the orientation test. This helps you identify your needs and challenges.

After completing the short questionnaire you will receive a personal advice. You then choose whether you will start working with this advice.

Can I retake programs or lessons?

Yes! We even recommend this. Going through lessons again is part of your learning process and will ensure that you get the most out of a program.

Does Mindlab replace therapy?

Mindlab’s programs can be seen as part of a personal growth process, a preliminary process or complementary to a therapy. Mindlab is not a substitute for individual, professional therapy. In the toolbox you will find screening tests that can indicate when professional therapeutic guidance is appropriate.

Can I ask a question if I’m stuck?

If you have a question about a particular lesson, please contact us. We do our best to respond as quickly as possible and aim to make our programmes as user-friendly as possible.

Why do I need to make an account?

Only in this way can we monitor your progress and you can keep track of the exercises you’ve made. Creating an account is easy and free. All you need is a personal email address.

Do I have to use my real name?

You can choose a username you want. However, it is important to use a valid email address so that you can activate your account after registration.

How does Mindlab handle my privacy?

Under no circumstances is personal information shared with third parties. If you have gained access using a company code, your employer will not be able to access personal information such as exercises. Your personal workspace will always be your personal workspace.

Read our privacy statement

How much does a program cost?

A separate module costs 120 euros when you purchase it as a private individual. When you get a second, third, … module, you can use a discount code (-50%) offered it the end of the first module.

If you are offered access by your employer, you will receive a company code. This code gives you access to all programs without having to buy them.